Privacy Policy

We at Webmatix Limited ("we", "us", "our") operate the Leadmatix service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and Service.

1. Who we are

Webmatix Limited, 25 Annan Road, Billingham, Teesside, TS23 3EX, United Kingdom.

2. Data we collect

• Account and contact data: name, email address, company, and similar details you provide to us.
• Website usage data: technical data (IP address, device, browser), pages visited, time on page, and referrers.
• Lead capture data: information submitted by your website visitors via the Leadmatix popup to you.
• Payment data: processed securely by our payment providers; we do not store full card details.

3. How we use your data

• Provide, operate, and maintain the Service.
• Process orders, payments, and customer support.
• Improve performance, security, and user experience.
• Send administrative communications (service, billing, policy updates).
• Comply with legal obligations and enforce our terms.

4. Legal bases

We rely on one or more of the following legal bases under UK GDPR: performance of a contract, legitimate interests, consent (where required), and compliance with legal obligations.

5. Sharing your data

We may share data with trusted processors (e.g., hosting, analytics, payment providers) under contracts that require them to safeguard the data and use it only for our instructions. We may disclose data to comply with laws, enforce agreements, or protect rights, property, or safety.

6. International transfers

Where data is transferred outside the UK, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information.

7. Data retention

We retain personal data only as long as necessary for the purposes described above, to comply with legal, accounting, or reporting requirements, and to resolve disputes.

8. Security

We implement technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure.

9. Your rights

Subject to applicable law, you may have rights to access, rectify, erase, restrict or object to processing, data portability, and to withdraw consent where processing is based on consent. To exercise rights, contact us using the details below.

10. Cookies and analytics

We use cookies and similar technologies to operate our site, provide core functionality, and understand usage. You can manage cookies via your browser settings. Some features may not function if cookies are disabled.

11. Third-party links

Our site may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal data.

12. Contact

For privacy inquiries, contact: Contact. Postal: Webmatix Limited, 25 Annan Road, Billingham, TS23 3EX, UK.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date above.